Customers Can Choose between Completing the whole Transaction
In-Store at Debenhams’ Travel Money bureaux or Using Western Union®
Mobile app and Pay at Debenhams
ENGLEWOOD, Colo. & LONDON--(BUSINESS WIRE)--
The Western
Union Company (NYSE: WU), a leader in cross-border, cross-currency
money movement, today announced that Debenhams, a leading international,
multi-channel brand with a proud British heritage will offer global
money transfer to more than 200 countries and territories from their 112
stores nation-wide with travel money bureaux.
Customers will have the choice to complete the whole transaction
in-store at Debenhams
Travel Money bureaux, or to commence their journey on the Western
Union® Mobile app and pay at Debenhams
locations. Customers may also opt to have their receivers pick their
money in cash at Agent retail locations or payout to bank accounts or
mobile wallets, where available.
Since 2011, the Western Union® Mobile app has grown to become
one of the most widely connected international money transfer apps
across the money transfer sector, connecting people to numerous
channels, destinations and pay-in and pay-out and options.
“We are delighted in welcoming Debenhams – an international brand with a
proud British heritage – into Western Union’s iconic family of Agents.
As a part of Western Union’s broader fintech and innovation strategy,
the company is extending its digital transformation, by integrating
digital services across our physical agent network,” said Odilon
Almeida, President, Global Money Transfer at Western Union.
“Today’s customers are looking for different options to send money or
receive money via mobile app, web, retail, kiosk, bank or mobile wallet
and we are pleased to extend this choice to customers of Debenhams.”
Debenhams’ stores are established in major city centers high streets
across the UK and serve many of the most densely populated cities
including London, Manchester, Birmingham, Leeds, and Leicester. Globally
Debenhams has 240 stores in 27 countries and gives its customers around
the world a unique, differentiated, and exclusive mix of own brands and
international brands.
Andy Newman, Head of Debenhams Personal Finance, added: “We are really
excited to be working with Western Union to provide a fantastic travel
money service to our consumers nationwide. We now have travel money
bureaux at over 100 of our stores and will be introducing a total of 6
more in the coming months. We are committed to constantly developing our
offering to ensure our customers receive the best possible service, and
we look forward to another successful year ahead under our new
collaboration with Western Union.”
Western Union has a network of more than 6,400 Agent locations across
the United Kingdom, including locations offered via major retailers John
Lewis, Ryman, WHSmith and Sainsbury’s.
WU-G
About Western Union
The Western Union Company (NYSE: WU) is a leader in global payment
services. Together with its Vigo, Orlandi Valuta, Pago Facil and Western
Union Business Solutions branded payment services, Western Union
provides consumers and businesses with fast, reliable and convenient
ways to send and receive money around the world, to send payments and to
purchase money orders. As of December 31, 2017, the Western Union, Vigo
and Orlandi Valuta branded services were offered through a combined
network of over 550,000 agent locations in 200 countries and territories
and over 150,000 ATMs and kiosks, and included the capability to send
money to billions of accounts. In 2017, The Western Union Company
completed 276 million consumer-to-consumer transactions worldwide,
moving $82 billion of principal between consumers, and 547 million
business payments.
For more information, visit www.westernunion.com.
About Debenhams
Debenhams is a leading international, multi-channel brand with a proud
British heritage which trades out of over 240 stores across 27
countries. Debenhams gives its customers around the world a unique,
differentiated and exclusive mix of own brands, international brands and
concessions.
As a trusted brand, Debenhams offers three key products as part of
Debenhams Personal Finance services; Credit Card, Insurance and Travel
Money, with more than 100 bureaus in stores across the UK.
Debenhams Personal Finance have been awarded the 2018 Trusted Service
Award for Wedding and Travel Insurance products by Feefo, an independent
seal of excellence that recognises business for delivering exceptional
experiences, as rated by real customers.
From a free Debenhams gift card when taking out a Debenhams Insurance
policy, shopping rewards when using the Debenhams Credit Card, to 20%
extra free on Buy Back when buying Travel Money, each product ensures
great value and a rewarding Personal Finance experience for customers.
For more information visit http://finance.debenhams.com/
View source version on businesswire.com: https://www.businesswire.com/news/home/20180423005807/en/
Source: The Western Union Company