Millions of U.S. Consumers Can Now Move Money Globally Using the
Convenience of Messenger
SAN JOSE, Calif.--(BUSINESS WIRE)--
The Western Union Company (NYSE: WU), a leader in global payments, today
announced an innovative and compelling way for Facebook Messenger users
in the U.S. to send money to more than 200 countries and territories
across 130 currencies. The announcement was made at the F8 Facebook
Developer Conference in San Jose, California.
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Western Union has developed a
money transfer bot for Messenger, which offers a simple, seamless
experience for those who want to move money to almost anywhere in the
world. The entire experience occurs within the Western Union
cross-border money transfer platform which is embedded inside Messenger.
The funds can be received into billions of bank accounts around the
world or in cash at half a million global retail Agent locations from
the world’s largest metro areas to remote villages. More than 1.2
billion people around the world use Messenger every month.
Messenger users in the U.S. will have access to Western Union’s
industry-leading digital and retail cross-border money transfer
platform, as well as many innovative features including access to
real-time foreign exchange rates and automated customer support. The
Western Union bot for Messenger enables a digital-and-physical gateway
for money movement, bringing access, convenience and leading-edge
technology to U.S. consumers.
“Western Union’s global money movement platform—trusted by millions of
customers worldwide—can now be accessed through the world’s largest
social network platform by users in the U.S., enabling convenience,
access and simplicity to further connect individuals and communities all
over the world,” said Odilon Almeida, President, Global Money Transfer
at Western Union.
“The Messenger platform allows Western Union to interact with our U.S.
customers where they are, when they need us, in the most natural,
conversational way,” he added.
“Our Messenger community in the U.S. can now connect with the rest of
the world via Western Union’s services—either digitally or to a physical
location—when sending money,” said David Marcus, Vice President of
Messenger. “We are thrilled that the Western Union money transfer bot
for Messenger is launching today.”
WU-G
About Western Union
The Western Union Company (NYSE: WU) is a leader in global payment
services. Together with its Vigo, Orlandi Valuta, Pago Facil and Western
Union Business Solutions branded payment services, Western
Union provides consumers and businesses with fast, reliable and
convenient ways to send and receive money around the world, to send
payments and to purchase money orders. As of December 31, 2016,
the Western Union, Vigo and Orlandi Valuta branded services were offered
through a combined network of over 550,000 Agent locations in 200
countries and territories and over 100,000 ATMs and kiosks, and included
the capability to send money to billions of accounts. In 2016,
The Western Union Company completed 268 million consumer-to-consumer
transactions worldwide, moving $80 billion of principal between
consumers, and 523 million business payments. For more information,
visit www.westernunion.com.

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Source: The Western Union Company